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Technology Services and Solutions
Technology Services and Solutions

Goal 1: Next-generation infrastructure

Server Farm - rows of racked servers

 

Establish highly available and resilient infrastructure that is built on strong IT principles.

Aligned to County priority: Continuously improve business systems, infrastructure, and practices 

99.95% infrastructure uptime graphic

What success looks like

  • Infrastructure uptime of 99.95%. Supporting the core County business functions means infrastructure is reliable, available, and accessible.  
  • Location agnostic infrastructure. Infrastructure needs to be located to increase reliability and also cost offsets to be sustainable and resilient. 

Our why

Prioritizing the efficiency of our operations, we aim to provide greater value to our customers through updated technology systems, increasing innovation capabilities and establishing a solid foundation for our future initiatives. 

Network cables connected to ports

We will make progress by

  1. Developing a data center strategy and consolidating into two centers.
    Assess the efficiency of the data center and identify areas for improvement including data center consolidation, energy efficiency measures, cooling optimization, and data center infrastructure management (DCIM) tools.  
  2. Building a cloud strategy to transition business-appropriate systems to
    the cloud.
    Evaluate the suitability of cloud computing and plan the migration of relevant systems and applications to cloud-based platforms.   
  3. Improving disaster recovery.
    Enhance security by deploying advanced firewalls, intrusion detection systems, encryption, access controls, and regular security audits.